Individuals We Support

Individuals and families who need help filing their taxes and navigating available benefits.

Format

One-on-one support online or in-person.

Program Outcomes

File taxes accurately and on time, access refunds and benefits, and better understand how taxes connect to overall financial well-being.
WHY IT MATTERS

Your Pathway to Essential Credits.

Filing your taxes is the key that unlocks many government benefits and credits. For many Okanagan residents, these payments represent a significant portion of their annual income, providing stability for families and individuals alike.

Our trained community volunteers and staff help you navigate the filing process, ensuring you don’t miss out on important financial support programs.

No cost for eligible low-to-modest income residents.

Support for simple tax situations.

Experienced guidance on federal and provincial credits.

Confidential handling of your sensitive information.

Canada Child Benefit

Tax-free monthly payments for families to help with the cost of raising children.

GST/HST Credit

A tax-free quarterly payment that helps individuals and families with modest incomes offset all or part of the GST or HST they pay.

Working Benefit

A refundable tax credit that provides tax relief for eligible working individuals and families.

BC Renter’s Tax Credit

The B.C. renter’s tax credit offers up to $400 year to eligible renters who lived in a B.C. rental unit for at least six months.

HOW WE HELP

What We Offer

From full-service filing to guided virtual coaching, we provide the tools you need to secure your government benefits with confidence.

Tax Filing Services

After filing, we can provide copies of your Notice of Assessment (NOA) for current and previous years.

Guided Tax Support

Removing barriers to tax filing so individuals can access income, reduce stress, and move forward with confidence.

Tax Slip Retrieval

After filing, we can provide copies of your Notice of Assessment (NOA) for current and previous years.

What to Bring

To ensure we can file your return accurately and efficiently, please have the following documents ready for your appointment:

  • Information slips (T4, T4A, T5, T5007, etc.
  • Government-issued Photo ID
  • Medical expense receipts
  • Tuition slips (T2202)
  • Social Insurance Number (SIN)
  • Rental information for 6-12months
  • Childcare expense receipts
  • Direct deposit information
Note: Our volunteers cannot file returns for those who are self-employed, have business or rental income, or have declared bankruptcy in the current year.

Get Supported

Tax filing sessions run seasonally. Contact us to find out our current clinic locations or to join our notification list.

Request Help
ALWAYS CONFIDENTIAL AND 100% FREE
OUR SHARED IMPACT

Helping neighbours reach their full financial potential.

As a non-profit charity, we rely on Community Champions to keep our tax clinics free and accessible. Your contribution ensures that the most vulnerable in our community can access the benefits they need to thrive.

See How to Give